Financial Community

Brochures, signage and other requirements

Woman walking through a bank’s doors that has the CDIC logo on it.

As a Member Institution of the Canada Deposit Insurance Corporation (CDIC), you must provide information to your depositors about CDIC’s deposit protection. This page sets out the information you must make available or display to depositors in your institution and on the web.

The display requirements are set out in the Deposit Insurance Information By-law (DIIB), which aims to increase depositor awareness about CDIC deposit protection. The DIIB also aims to ensure Canadians receive accurate and timely information about deposit insurance from their financial institution.

Please consult the Deposit Insurance Information By-Law Information Bulletin (PDF, 408 KB) New for assistance in how to meet the By-law requirements.

The following is a list of products available for download and recommended usage guidelines.

Display requirements

Table of contents

Brochures EFFECTIVE April 30th, 2020

1. Brochure for display in place of business

CDIC requires members to prominently display physical copies of the Protecting Your Deposits brochure in each place of business.

This is what the brochure looks like:

Protecting Your Deposits brochure

Ordering information

To order brochures, complete the order form (ZIP, 43 KB) or send us an email at info@cdic.ca.

2. Abbreviated brochure for provision at account opening

CDIC requires members to provide the abbreviated brochure to depositors at the same time and in the same manner as the account opening documents.

Note: A webmaster or another staff member with some knowledge of HTML will be required to properly implement the HTML version on your electronic environment.

Membership signs

CDIC member institutions are required to display information about CDIC membership and deposit protection at their physical place(s) of business. For further information, please consult the Deposit Insurance Information By-Law Information Bulletin (PDF, 408 KB).NEW

This is what the membership sign looks like:

membership sign - CDIC Deposit Protection

Membership signs need to be made available in the following places:

1. Membership sign for display at entrances

Membership sign decals must be displayed prominently at a member institution’s entrance. Here we have provided you with guidelines to assist in the installation process.

Ordering information

To order signs for display at entrances (decals) complete the order form (ZIP, 43 KB) or send us an email at info@cdic.ca.

2. Membership sign for display indoors

A sign containing the names of the members that belong to the same corporate group, and that do business at that place of business, must be prominently displayed within each place of business. This would include the parent entity and and all subsidiary members that operate out of that place of business. The sign must be visible from the main customer areas of the place of business during business hours. This requirement can be met either electronically on screens (e.g. on rolling displays on screens/monitors) or by displaying a physical sign within each place of business.

Member institutions are to create their own digital or physical sign which must contain the CDIC membership sign. CDIC’s membership sign can be downloaded in a variety of formats:

Example of membership sign

Landscape

example of a membership sign's landscape layout to be displayed indoor

Portrait

example of a membership sign's portrait layout to be displayed indoor

3. Signage for member-branded ATMs

Member-branded ATMs that accept deposits must also display CDIC signage. ATM signs look identical to the membership sign:

membership sign - CDIC Deposit Protection

The CDIC display requirement may be met by displaying the digital sign (e.g., on the ATM screen or on a digital display above the ATM) or by using the image to develop a physical sign for ATM display purposes.

Where a member prints the ATM sign for physical display, the color and proportions of the original must be retained and its contents must remain clearly visible and legible.

Download the CDIC sign for ATMs (English first)

Download the CDIC sign for ATMs (French first)

4. CDIC digital symbol for display on websites and apps

A member must display the CDIC digital symbol on the home page of its website and landing pages for eligible deposit products. The symbol must also be prominently displayed on the page that loads immediately following depositor log-in to their personal banking page.

The following instructions are for member institutions wishing to apply the new digital symbol. If your organization continues to employ the digital membership sign and badge and is experiencing technical difficulty, please contact us at members@cdic.ca.

To implement the CDIC digital symbol on your website or app, download the desired format from the list below and link to the following content relevant to CDIC deposit protection: https://www.cdic.ca/your-coverage/protecting-your-deposit/?logo=1

Download the CDIC digital symbol for display on websites and apps:

Download the bilingual digital symbol, English first

Download the bilingual digital symbol, French first

For any technical assistance, please contact members@cdic.ca and a member of our team will be pleased to assist you.

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